SCO 26, First Floor, Sector, 33D, Chandigarh, 160020
info@drsandeeppal.com 98777-06034
California Certified

Privacy Policy – Dr. Sandeep Pal Gastro Clinic

Last Updated: March 15, 2026

Dr. Sandeep Pal (Dr. Sandeep Kumar Pal), located at SCO 26, First Floor, Sector 33D, Chandigarh 160020 (UDYAM-CH-01-0063472), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit www.drsandeeppal.com, contact us via phone/WhatsApp (896-857-4494, 98777-06034, 98727-27424), or interact with our services.

1. Information We Collect

Personal Information You Provide

  • Contact Details: Name, phone number, email when booking appointments or inquiries

  • Medical Information: Symptoms, appointment preferences (shared voluntarily during consultation booking)

  • Technical Data: IP address, browser type, device info, pages visited (via cookies)

Information from Third Parties

  • Google Analytics (anonymized traffic data)

  • Facebook Pixel (ad performance tracking)

  • WhatsApp Business API (message logs)

2. How We Use Your Information

We use information for:

  • Appointment scheduling and reminders

  • Responding to inquiries (email, WhatsApp, phone)

  • Clinic operations (staff coordination)

  • Website functionality and security

  • Marketing communications (with consent)

  • Legal compliance (medical council regulations)

3. Legal Basis for Processing (GDPR Compliant)

  • Consent: Marketing emails, cookies

  • Contract: Appointment booking/fulfillment

  • Legitimate Interest: Website security, analytics

  • Legal Obligation: Medical record keeping

4. Sharing Your Information

We never share personal medical information. Limited sharing occurs with:

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✅ Clinic staff (appointment coordination) ✅ Payment processors (if applicable) ✅ Legal authorities (subpoena/court order) ✅ Service providers (Google Analytics - anonymized)

5. Your Rights

You have rights to:

  • Access your contact information

  • Rectify inaccurate data

  • Delete marketing preferences

  • Object to processing

  • Data portability (contact details)

Contact: drsandeeppalofficial@gmail.com

6. Cookies & Tracking

We use:

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Essential: Site functionality Analytics: Google Analytics (anonymized) Advertising: Facebook Pixel (performance tracking)

Manage preferences: Cookie banner or browser settings.

7. WhatsApp Business Communications

Messages sent to 98727-27424 stored for:

  • Appointment confirmation/reminders

  • Medical queries response

  • 30 days retention (compliance)

8. International Data Transfers

Data processed in India. Google/Facebook servers may be international.

9. Data Security

  • SSL encryption (https://)

  • Secure hosting

  • Staff confidentiality training

  • Regular security audits

10. Children’s Privacy

Services not directed to children under 16. Parents can request data deletion.

11. Changes to This Policy

Updates posted here. Continued use = acceptance.

12. Contact Us

Dr. Sandeep Pal Gastro Clinic
SCO 26, First Floor, Sector 33D
Chandigarh, 160020
Phone: 896-857-4494 | 98777-06034 | 98727-27424
Email: drsandeeppalofficial@gmail.com
UDYAM: CH-01-0063472